Shipping Information

Packaging & Shipment Protection

All orders are shipped in double-boxes for added protection and come with full insurance to safeguard your items during transit. We take extra care in packing your products to ensure they arrive in perfect condition. For your privacy and security, we offer discreet packaging — the contents, product names, descriptions, and sender details will not be visible on the package.

For orders valued above $250, a signature will be required upon delivery to ensure that your package is securely received.

Shipping Destinations

We currently ship to the United States and select international destinations. If you're located outside the United States, please check with your local customs office for delivery availability and additional requirements.

Processing Time

Orders are usually processed and shipped within 2-3 working days. During busy seasons or promotional periods, processing times may be slightly longer, but we'll keep you informed via email updates.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, and other unforeseen circumstances.

• Domestic Orders (United States): Typically delivered within 3-5 business days.

• International Orders: Usually delivered within 8-12 business days, depending on the destination and customs clearance.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping destination and the selected shipping method. Free standard shipping is available for all domestic orders within the United States.

Customs, Duties, and Taxes (for International Orders)

For international shipments, please be aware that your order may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the customer. Please check with your local customs office for more details on fees and restrictions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. This allows you to track your order and stay updated on its delivery status.

Lost or Delayed Shipments

If your package is lost or significantly delayed, please reach out to our support team at support@wardrobecrush.com . We will assist you in resolving the issue as quickly as possible.

Returns & Refunds

For more information about our return and refund policy, please refer to our Refund & Return Policy page.

For any other shipping-related questions or concerns, feel free to contact our customer service team at support@wardrobecrush.com.